A discussion on customer-centricity, insurtechs, systems of engagement, and how to remove the risk from systems integration projects
With insurtechs offering better customer service and tech companies driving into the insurance space, insurers need to become nimble and innovate quickly.
Speakers:
Lisa Wardlaw, Former Global Chief Strategy and Transformation Officer, Munich Re
Steve Lipinski, Managing Principal, Insurance Business Consulting, EPAM Systems
Natalie Fong, Co-Founder and COO, Wesurance
Tomas Sinicki, Senior Program Director, EIS
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